Buying cigars online in Switzerland: age, shipping, customs & tax

Yes — anyone aged 18 or over can buy cigars online in Switzerland and have them delivered to their door. So you know what to expect, here are the answers to the most common questions: age, shipping, price, tobacco tax and customs.

Is buying cigars online legal in Switzerland?

Yes. Selling tobacco to adults is legal throughout Switzerland — including online. The federal Tobacco Products Act (TabPG) sets a uniform minimum age of 18. Reputable Swiss retailers verify age before purchase; at Divino you confirm it via the shop's age check.

Why the age check (18+)?

Tobacco may not be sold to minors in Switzerland. Online sale is permitted provided an age control prevents minors from buying. That's why you confirm you are at least 18 before purchase — a quick step that ensures youth protection and a compliant purchase.

Shipping: do you deliver across Switzerland?

Yes. Divino ships within Switzerland only. Cigars travel delicately: we keep them at the correct humidity and pack them to arrive fresh and undamaged. Current shipping costs and the free-shipping threshold are shown in the cart.

Is tobacco tax included in the price?

Yes. For delivery within Switzerland, the CHF price shown is the final price: Swiss tobacco tax and VAT are already included. No hidden charges, no customs formalities — you pay exactly the amount shown in your cart.

When does customs apply?

Only if you carry cigars across the border yourself — for example back from holiday. A duty-free allowance of 250 units of tobacco (cigars or cigarettes) then applies; above that, duties are due. The authoritative source is the Federal Office for Customs and Border Security (FOCBS/BAZG). For a domestic order delivered by Divino this does not apply at all — it's a domestic purchase, no import.

How do I pay?

Securely and in CHF: by TWINT (QR code) or credit/debit card (Visa, Mastercard). You complete the purchase directly in the shop; a no-obligation enquiry is also available as an alternative.

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